FAQs

Shipping Notes

Standard shipping USPS First Class Package includes tracking. 

Free shipping on Orders $100 or more.

How long does it take to ship my order USPS?

We strive to ship within 2 weeks of your placed order. Please allow up to 5 business days for the USPS to deliver your order.

I don't see my station or department's logo?

Send an email to Kyle@ItzenSigns.com with your station or department logo.

For fastest turnaround time a vector file is needed. Typically dxf, svg, eps or pdf format. If a vector file is not available a high-quality PNG file can be used.

Vector format artwork is the industry standard for printing, stitching and engraving. If you have had stickers, patches or t-shirts made this is the same file we use. Your artwork will be personalized and optimized for engraving.

Are locker nameplates all you make?

Personalized locker nameplates are the first product released. Big plans and ideas are in the works and will be slowly developed and rolled out over time. Ideas and questions are always welcome.

Who are we?

I am a second generation Houston Firefighter and avid woodworker. With an eye for detail and an uncompromising passion for perfection you can be assured we stand behind our products 100%.

What are the nameplates made of?

Made in America, we only use supplies from the industry leader in plastics. Most of our material is UV stable and rated for indoor and outdoor use.  

I don't see the color I want?

We always stock the most popular colors however if you don't see a combination you want send us an email.

Still have questions?

Please contact us at Kyle@ItzenSigns.com and we will be happy to answer any questions.